At DENSsolutions, we cover every aspect of our solutions, from concept to creation to delivery. Our In Situ solutions can only get to your microscopes with the best minds in our logistics team.

We interview Magda Wierzba, our newest addition to the logistics team. As part of her duties, she oversees our warehouse stock and deliveries of our solutions. She tells us how her mathematics degree helps with the pressures of her role, and how a dream and a warehouse in Holland led her to logistics.

Can you tell me how you ended up in logistics?

Eight years ago, I worked in customer service in the company Sloan LED, an American company that builds lighting systems with headquarters in California.

I worked for a year and a half in customer service when the company expanded and opened a warehouse in the Netherlands that delivered to Europe and the rest of the world. A colleague and I were asked to run the warehouse. We started to build up our stock and we opened for more customers. We slowly built up the logistics team and I completed courses in supply chains and in export documents.

I built a database about the customers and, this way, I built up the logistics group with my colleague.

We focused on helping my manager in the United States coordinate between the sales team in Europe and the purchasing team in the United States. Each week we checked in with the forecast; where we are, how we are doing, whether we have delivered the goods on time, and what are the reasons if we haven’t.

So that was your first time in logistics?

It was my first time in logistics and I liked it very much. It is always a challenge and it is never boring.

If there is a problem we always try to find a solution, especially one that is best for the customer. If we have issues with the delivery time, we find the quickest options to satisfy the customer.

Before you came to DENSsolutions, you got a masters degree in mathematics and computer sciences. How does that help with logistics?

Focusing on the numbers; I’m really good at that. My background helps with logistics as logical thinking is very important. Sometimes you have to make a critical decision in five minutes. You have to sometimes think really quickly and, when it’s made, the decision has to be good

Do you feel pressure here because systems are connected to research – how do you deal with the expectations from the customers?

I’ve had that before; the expectations and deadlines, so I don’t feel the pressure now. I’m used to working like that. The customer is the most important for me and logistics, and my responsibility is that we have the products there on time.

How do we at DENSsolutions make sure that our customers receive their goods on time?

We have a set of procedures we use to always stay on top of every order. We are all very hands on, with daily meetings with a board and, above all, we just do it.

It is a challenge sometimes, all these rules, but everybody in the logistics team knows that we have to value them in order to deliver on our promises.

Sometimes we have to make decisions like closing the warehouse for a whole day because we have to do stock counting. It’s very important to know exactly, up till that last chip, what we have in-house.

You see a bright future for yourself at DENSsolutions?

Of course! I see it.

My opinion is that if I have a passion for something then I’ll like what I’m doing. If I don’t like it, I will not do it. I’m really happy to be here and we have a good team.

I’m feeling very positive about this company. We have good people with passion. Together, we are going to achieve a lot.

At DENSsolutions, we cover every aspect of our solutions, from concept to creation to delivery. Our In Situ solutions can only get to your microscopes with the best minds in our logistics team.

We interview Magda Wierzba, our newest addition to the logistics team. As part of her duties, she oversees our warehouse stock and deliveries of our solutions. She tells us how her mathematics degree helps with the pressures of her role, and how a dream and a warehouse in Holland led her to logistics.

Can you tell me how you ended up in logistics?

Eight years ago, I worked in customer service in the company Sloan LED, an American company that builds lighting systems with headquarters in California.

I worked for a year and a half in customer service when the company expanded and opened a warehouse in the Netherlands that delivered to Europe and the rest of the world. A colleague and I were asked to run the warehouse. We started to build up our stock and we opened for more customers. We slowly built up the logistics team and I completed courses in supply chains and in export documents.

I built a database about the customers and, this way, I built up the logistics group with my colleague.

We focused on helping my manager in the United States coordinate between the sales team in Europe and the purchasing team in the United States. Each week we checked in with the forecast; where we are, how we are doing, whether we have delivered the goods on time, and what are the reasons if we haven’t.

So that was your first time in logistics?

It was my first time in logistics and I liked it very much. It is always a challenge and it is never boring.

If there is a problem we always try to find a solution, especially one that is best for the customer. If we have issues with the delivery time, we find the quickest options to satisfy the customer.

Before you came to DENSsolutions, you got a masters degree in mathematics and computer sciences. How does that help with logistics?

Focusing on the numbers; I’m really good at that. My background helps with logistics as logical thinking is very important. Sometimes you have to make a critical decision in five minutes. You have to sometimes think really quickly and, when it’s made, the decision has to be good

Do you feel pressure here because systems are connected to research – how do you deal with the expectations from the customers?

I’ve had that before; the expectations and deadlines, so I don’t feel the pressure now. I’m used to working like that. The customer is the most important for me and logistics, and my responsibility is that we have the products there on time.

How do we at DENSsolutions make sure that our customers receive their goods on time?

We have a set of procedures we use to always stay on top of every order. We are all very hands on, with daily meetings with a board and, above all, we just do it.

It is a challenge sometimes, all these rules, but everybody in the logistics team knows that we have to value them in order to deliver on our promises.

Sometimes we have to make decisions like closing the warehouse for a whole day because we have to do stock counting. It’s very important to know exactly, up till that last chip, what we have in-house.

You see a bright future for yourself at DENSsolutions?

Of course! I see it.

My opinion is that if I have a passion for something then I’ll like what I’m doing. If I don’t like it, I will not do it. I’m really happy to be here and we have a good team.

I’m feeling very positive about this company. We have good people with passion. Together, we are going to achieve a lot.